REFUND POLICY –
IBIZA CHEF VILLA

Refund Policy

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All cancellations must be communicated in writing to Ibiza Chef Villa.

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For confirmed private chef bookings, the following cancellation policy applies:

• More than 14 days before the service: 100% refund of amounts paid.

• Between 7 and 14 days before the service: 50% refund.

• Less than 7 days before the service: no refund.

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Any non-refundable expenses already incurred specifically for the booking, including food or special ingredient purchases, transportation, accommodation, equipment rental or third-party suppliers, remain payable and will be deducted from any applicable refund.

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The final number of guests must be communicated at least 72 hours before the service. If the number of guests decreases after confirmation, the originally confirmed number may remain the basis for invoicing. Additional guests are subject to availability and may result in additional charges.

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In the event that Ibiza Chef Villa is unable to provide the confirmed service due to circumstances within its control, every reasonable effort will be made to provide a suitable replacement or alternative solution. If this is not possible, the applicable amount paid for the service will be refunded, excluding any non-refundable third-party expenses already incurred where legally applicable.

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Refunds, when applicable, will be processed using the agreed payment method and in accordance with applicable Spanish and EU consumer protection legislation.

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For any cancellation, booking modification or refund request, please contact Ibiza Chef Villa directly